Compliance is just the start: Accessibility for trauma-informed outcomes

• Julia M. Whealin and Laurie Slone, “Complex PTSD.” National Center for Post-Traumatic Stress Disorder, Department of Veterans Affairs (2013).
• Rachael Dietkus, “Transforming Trauma-Informed Design: Ethical Practices, Lifelong Learning, and Collective Responsibility” (Published on LinkedIn, 14 February 2024).
• Lainey Feingold, Structured Negotiation (2021).
• “Understanding Conformance.” W3C (2023).
• Overlay Fact Sheet.
• “PTSD and DSM-5.” U.S. Department of Veterans Affairs (2022).
• Eric Eggert, “WCAG 2: Guidelines and Guardrails” (2023).
• “Design Justice Network Principles.” Design Justice.
• GrahamTheDev, “I was shocked that placeholder text on an <input> (instead of a <label>) might TECHNICALLY PASS WCAG⁉ Do you agree?” (2021).
• Robert Kingett, “Combating access trauma” (2024).
• Michael Quinn Patton, Qualitative Research and Evaluation Methods: Integrating Theory and Practice (Fourth Edition) (2014).
• Andrew Wales, “Halcolm's Research Parables” (21 April 2010).
• Josh Kim, “Broken Frameworks.”
• Chip Heath, Dan Heath “Switch: how to change things when change is hard” (2010).
• W3C, “Web Content Accessibility Guidelines (WCAG) 2.2.” (2023).
• Adam Silver, “The problem with placeholders and what to do instead.” (2016).
• Jeromey B. Temple , Margaret Kelaher, “Is disability exclusion associated with psychological distress? Australian evidence from a national cross-sectional survey” (2018).
• Devon Price, “Seeking an Autism Diagnosis? Here’s Why You Might Want to Rethink That.” (2023).
• J. Logan Smilges, “Crip Negativity” (2023).
• Aaron Chu, “‘Inclusive design’ has become so widely used that it’s meaningless. That has to change.” (2021).
• “For some folk too much contrast is also not a great thing.” Andrea C. Aleman, Min Wang, Frank Schaeffel, “Reading and Myopia: Contrast Polarity Matters.” (2018).
• Ashley Shew, “Against technoableism: rethinking who needs improvement” (2023).
• Sarah Fathallah, Verónica Caridad Rabelo, “Trauma responsiveness by design: Towards an ethic of care and accountability in design research” (2024).
• Victor Udoewa, “An introduction to radical participatory design: decolonising participatory design processes.” (2022).
• Sasha Costanza-Chock, “Design Practices: Nothing about Us without Us.“ (2020).
• My good friend, Jan Maarten also quipped, “new AI feature can't add more to the backlog if the UI is accessible, because the inaccessible or harmful answers it provides are abstracted and provided by a third-party vendor.” He’s written a great piece titled, “Socks, lies, and accessibility” which makes a strong investigative case into fake accounts promoting accessiBe.
• Tim Seitz, “Design Thinking and the New Spirit of Capitalism,“ Palgrave Pivot Cham. (2019).
• Nancy Leong, “Identity Capitalists: The Powerful Insiders Who Exploit Diversity to Maintain Inequality,“ Stanford University Press. (2021).
• Santa Cruz, “Who is that Pokemon? It's Pikachu!“
• Lainey Feingold, “New Class Action Lawsuit against AccessiBe.” (2024).
• Marjanne van Helvert, “The Responsible Object: A History of Design Ideology for the Future.“ (2016).
• Lainey Feingold, “Accessibility Statements Show Commitment to All Site Users.” (2023).
• Tolu Adegbite, “The Case for Describing Race in Alternative Text Attributes.” (2022).
• Paul Bloom, “Against Empathy,“ HarperCollins Publishers. (2016).
• Gene Demby, Natalie Escobar, Sarah Kate Kramer, “The Limits of Empathy.” NPR. (2020, March 11).
• Stella Young, “I’m Not Your Inspiration, Thank You Very Much.” TEDxSydney. (2014).
• accessiBe, “Making a Real Impact Through Education and Awareness.“
• Sameera Kapila, “Inclusive Design Communities.“ A Book Apart. (2022).
• Jennifer Esposito, Venus Evans-Winters, Introduction to Intersectional Qualitative Research. SAGE Publications, Inc. (2022).
• Liz Jackson, Alex Haagaard, Rua Williams, “Disability Dongle.“ (2022).
• Sasha Costanza-Chock, “Design Justice.“ The MIT Press. (2020).
• Elizabeth (Dori) Tunstall, Ene Agi, “Decolonizing Design: A Cultural Justice Guidebook.“ The MIT Press. (2024).
• Mark Fisher, “Capitalist Realism: Is There No Alternative?,“ Zer0 Books. (2022).
• Jaci Wilkinson, “The 'Tender Technicians' of Nielsen Norman Group Videos.“ Weave: Journal of Library User Experience. (2022).
• Ethan Marcotte, “You Deserve a Tech Union.“ A Book Apart. (2023).
• Golden Krishna, “The Best Interface Is No Interface.“ New Riders Pub. (2015).
• Alice Wong, “Mask Bans Insult Disabled People, Endanger Our Health, and Threaten Our Ability to Protest.” Teen Vogue. (2024).
• Mariana Mazzucato, Rosie Collington, “The Big Con.“ Allen Lane. (2023).
• Cat Ferguson, “What Went Wrong with America’s $44 Million Vaccine Data System?” MIT Technology Review. (2021).
• Federal Election Commission, “Citizens United v. FEC.” (2010).
• Liz Jackson, Rua Williams, “How Disabled People Get Exploited to Build the Technology of War.” New Republic. (2024).
• Nancy J. Evans, Ellen M. Broido, Kirsten R. Brown, Autumn K. Wilke, “Disability in Higher Education: A Social Justice Approach.“ Jossey-Bass, a Wiley Brand. (2017).
• Andrew L Seidel, “American Crusade: How the Supreme Court Is Weaponizing Religious Freedom.“ Union Square and Co. (2022).
• US Digital Service, “Digital Services Playbook.”
• Rachael Dietkus, one of the contributors of this book, served as the first social worker-design with United States Digital Service.
• adrienne brown, “Emergent Strategy.“ AK Press. (2017).
• Eric Bailey, “On Jakob Nielsen, AI Hype, and Accessibility.” (2024).
• Timnit Gebru, Émile P. Torres, “The TESCREAL Bundle: Eugenics and the Promise of Utopia Through Artificial General Intelligence.“ First Monday, Volume 29, Number 4 - 1. (2023).